Shows how assertion techniques can be used to enhance your daily life and to improve effectiveness both personally and professionally. Examples and exercises help you to assess and improve your own assertion skills.

This book sets current policy and practice concerns against the backdrop of community education and employs case studies to chart the developments and changes that have taken place in FE.

This book provides a comprehensive overview of the organizational models of distance and online learning from an international perspective and from the point of view of economic planning, costing and management decision-making.